Useful dialogies - Check in and out - HOTEL
CHECKIN IN AT A HOTEL
Guest: Hello. We have a reservation for tonight.
Receptionist: Can I have your name, please?
Guest:Maria and Luigi Rossi.
Receptionist:Right, Maria and Luigi Rossi. I’m sorry, but I can’t find it. When did you book the room?
Guest:I booked it 2 weeks ago via Internet.
Receptionist:Let me check it again…. Yes, I found it. A double room for 3 nights.
Guest:Yes, that’s right. The price includes breakfast aswell, doesn’t it?
Receptionist:Of course. The restaurant is open from 7 am to 10 am for breakfast. And here is your key, room 147.
Guest: Is it on the first floor?
Receptionist: Yes. The elevator is over there, next to the entrance.
Guest:Thank you.
Receptionist:I need your documents.
Guest:Are the passports all right?
Receptionist:Certainly.
Guest:… and we’d like a wake-up call tomorrow morning at 7.15.
CHECKIN OUTOF A HOTEL
Receptionist:Good morning, Sir!
Mr Goodmann: Good morning!
Receptionist:May I help you?
Mr Goodmann:Yes. I’d like to check out.
Receptionist:Certainly. Can I have your name and room number, please?
Mr Goodmann: My name is Peter Goodman, and my room number is 404. Here is the key.
Receptionist:Did you have anything from the minibar?
Mr Goodmann:Just a mineral water.
Receptionist:Here is your bill. Would you like to check it?
Mr Goodmann: Yes. What’s the 9 pounds for?
Receptionist:That’s for the phone calls you made from theroom.
Mr Goodmann:Can I pay by traveller’s cheques?
Receptionist:Of course. Can I have your passport, please?
Mr Goodmann:Here it is.
Receptionist:Could you sign the cheques for me?
Mr Goodmann:Sure.
Receptionist:Here is your receipt.
Mr Mann:Thank you. Good bye.
Receptionist:Good bye.
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