Anne: I can’t believe this is really happening. Tomorrow we’re moving out. It feels kind of surreal, doesn’t it?
Mark: Yeah, it does. We’ve been talking about it for months, and now it’s finally here. I’m excited, but also a bit nervous.
Anne: Same here. I mean, we’ve lived in this flat for almost five years. It’s hard to say goodbye to a place that’s been home for so long.
Mark: True. Every corner here has a memory. Remember when we painted the bedroom and ended up spilling paint all over the floor?
Anne: Oh, how could I forget? It took days to clean that up! Still, this flat has been good to us. But I think it’s time for something new.
Mark: Definitely. The new apartment is bigger, brighter, and that balcony? I can already picture us having coffee there in the mornings.
Anne: Yes! And it’s closer to work, too. No more long bus rides or getting stuck in traffic every morning.
Mark: Exactly. Hey, did you finish packing the kitchen stuff? I saw a few pans still out.
Anne: Not yet. I’m leaving the essentials for tonight—just in case we want tea or something simple. I’ll finish it before bed, I promise.
Mark: Alright. Let me know if you need help. I already disassembled the dining table and wrapped the chairs.
Anne: Thanks, that’s a huge help. Oh! Did you call the electric and gas companies about the change of address?
Mark: Yes, I called them this morning. Everything should be transferred by the weekend. We’ll have power and hot water from day one. How about Internet services?
Anne: They’re setting it up on Monday. So, we’ll have to use our limited mobile net for two days.
Mark: Hmm… Well, maybe that’s a good thing. We’ll focus on unpacking and settling in.
Anne: Exactly. Less distractions.I put all the important documents—passports, contracts, bank stuff—into a folder and marked the box clearly.
Mark: Perfect. The last thing we need is to lose something important in all this mess.
Anne: By the way, are we still asking James and Sophie to help us tomorrow?
Mark: Yes, they’re coming around 10 a.m. They offered to help carry the heavy stuff. We’re lucky to have friends like them.
Anne: Totally. Okay, let’s try to finish the packing tonight so we can get at least a few hours of sleep. Tomorrow’s going to be a long day.
Mark: Agreed. Let’s finish strong—and maybe order some takeaway food as our last dinner in this place?
Anne: Great idea. One last pizza night here. It’s the end of an era.
Mark: And the beginning of a new one.

IMPORTANT PHRASES

I can’t believe this is really happening.  – El sem tudom hinni, hogy ez a dolog tényleg megtörténik.
We’ve been talking about it for months. – Hónapok óta beszélünk róla.
It’s hard to say goodbye to a place that’s been home for so long. – Nehéz elköszönni egy helytől, ami olyan sokáig az otthonunk volt.
Every corner here has a memory.  – Minden sarokhoz emlékek kötődnek.
How could I forget?  – Hogy is tudnám elfelejteni?
No more long bus rides or getting stuck in traffic every morning. – Nem lesz több buszozás vagy dugóban való ácsorgás minden reggel.
I’m leaving the essentials for tonight. – A legszükségesebb dolgokat meghagyom ma estére.
I already disassembled the dining table – Az ebédlőasztalt már szétszedtem.
That’s a huge help.  – Ez hatalmas segítség.
We’ll focus on unpacking and settling in. – A kipakolásra és a berendezkedésre fogunk fókuszálni.
Less distractions.  – Kevesebb zavaró tényező lesz.
I marked the box clearly. – Láthatóan/világosan megjelöltem a dobozt.
The last thing we need is to lose something important – Az utolsó dolog, amire szükségünk van, hogy elveszítsünk valami fontosat.
They offered to help carry the heavy stuff.  – Felajánlották, hogy segítenek cipelni a nehéz dolgokat.
We’re lucky to have friends like them. – Szerencsések vagyunk, hogy olyan barátaink lehetnek, mint ők.
to get at least a few hours of sleep – legalább néhány órát aludni
Tomorrow’s going to be a long day. – Holnap hosszú nap lesz.
It’s the end of an era. – Ez egy korszak vége
And the beginning of a new one. – És egy új korszak kezdete.

IMPORTANT WORDS

to move out – kiköltözni
excited – izgatott
nervous – ideges
to end up – az lesz a vége
to spill the paint – kiönteni a festéket
bright – világos
pan – lábos
just in case – ha netán
to wrap – becsomagolni
to transfer– átvinni, áthelyezni
power – elektromos áram
contract – szerződés
folder – dosszié
in this mess– ebben a rendetlenségben
by the way – apropó
takeaway food – rendelt étel, étel elvitelre

LET’S GO ON A CRUISE!
MENJÜNK LUXUSHAJÓZNI!

IMPORTANT PHRASES

The view of the ocean is just breathtaking. – Lélegzetelállítóan szép az óceán.
What made you decide to take this cruise? – Miért döntöttél a luxushajózás mellett?
I’ve always wanted to see the Mediterranean area.  – Mindig is szerettem volna látni a Földközi-tenger vidékét.
I couldn’t resist. – Nem tudtam ellenállni.
I’d just see what strikes my interest. – Azt nézem meg, ami felkelti az érdeklődésemet.
Same here. – Ugyanez igaz rám is.
if we have the chance – ha lehetőségünk nyílik rá
I’m just excited to experience everything this cruise has to offer – Én csak izgatottan várom, hogy átélhessem mindazt, amit ez a luxushajózás tartogat számomra.
I love how everything is taken care of for us.  – Tetszik, hogy teljes mértékben gondoskodnak rólunk/kiszolgálnak minket.
We don’t have to worry about a thing. – Semmivel sem kell törődnünk./Semmi miatt nem kell aggodalmaskodnunk.
What do you have planned for the rest of the day? – Milyen terveid vannak a nap hátralévő részére?
Sounds like a plan.  – Jó kis tervnek hangzik.
Maybe, we can meet up for dinner later. – Találkozhatnánk később esetleg, hogy együtt vacsorázzunk.
I’m looking forward to meeting you again. – Várom, hogy ismét találkozzunk!
Have fun till then. – Jó időtöltést neked addig is!

IMPORTANT WORDS

cruise ship – luxushajó
deck – fedélzet
wave – hullám
peaceful – békés
port – kikötő
impressive – lenyűgöző
itinerary – útvonal, útiterv
to explore – felfedezni
ruins – romok
snorkelling – könnyűbúvárkodás
scuba diving – mélyvízi búvárkodás
delicious – finom
spa – fürdő
gym – edzőterem, konditerem
dining room – étterem, ebédlő

Miss Woodbridge: Excuse me, can you help me?
Shop assistant: Certainly. What can I do for you?
Miss Woodbridge: I’d like a pair of elegant shoes.
Shop assistant: What color would you like?
Miss Woodbridge: Black.
Shop assistant: And what size are you?
Miss Woodbridge: Five.
Shop assistant: Ok, have a look at these. Do you like them?
Miss Woodbridge: Well, I like them but I think the heels are too high for me. I walk a lot during the day and high heels are not comfortable enough for me. I prefer a pair of shoes with flat heels.
Shop assistant: What do you think of these?
Miss Woodbridge: Oh, I like them. Can I try them on?
Shop assistant: Of course.

USEFUL EXPRESSIONS 

What colour would you like? – Milyen színt szeretne?
What size are you? – Mi a mérete Önnek?
What is your size? – Mi az Ön mérete?
What size do you take? – Milyen méretet hord?
Can I try them on? (tsz) – Felpróbálhatom?
Can I try it on? (esz) – Felpróbálhatom?

Woman: I’ve just heard that you’re in hospital. How are you? What’s the problem with you?
Man: Thank you for coming to see me. I’m not feeling very well. I don’t know what the problem can be and neither do the doctors.  Not yet, anyway.
Woman: Oh, I’m so sorry to hear that. What are your symptoms?
Man: I’ve had a constant headache and stomach problems for quite a while, I’m always tired and I have no energy to do the everyday things. It’s become very annoying. That’s why I decided to see my GP at last. You know how I hate going to see the doctor.
Woman: Of course, I know. What did he say?
Man: He examined me, sent me to all sorts of tests, but he couldn’t seem to find anything wrong. That’s why I’m here.
Woman: Oh, dear. It’s not good news. How long have you been here?
Man: Since Monday. Only two days, but it seems like forever. I hate lying in bed, and the doctors’ tests aren’t very pleasant. Blood tests, X-rays, ultrasonography, you know how it goes.
Woman: It sounds to me that you get great care here.
Man:    Well, yes, I can’t deny it. The doctors and the nurses are conscientious and caring, but I’d rather work than do nothing in bed for days.
Woman: How do you spend the time?
Man: I read a lot, and I watch films on my computer. I try to sleep whenever I can but it’s not easy with my stomach ache.
Woman: What can I do for you?
Man: I’d appreciate if you brought me some fruit when you come again next time. Hospital food isn’t the best and I’m craving for fruit all the time.
Woman: All right. I’ll be back tomorrow. Get better soon.

IMPORTANT PHRASES

I’ve just heard – Éppen most hallottam.
Not yet, anyway. – Legalábbis még nem.
I’m sorry to hear that. – Sajnálom, hogy ezt kell hallanom.
What are your symptoms? –Mik a tüneteid?
for quite a while – már elég régen
Of course I know. – Persze, hogy tudom.
He couldn’t seem to find anything wrong. – Nem talált semmi problémát.
It’s not good news. – Ez nem jó hír.
It seems like forever. – Örökkévalóságnak tűnik.
You know how it goes. – Tudod, hogy megy ez.
It sounds to me – Úgy hangzik nekem, hogy…
I can’t deny it. – Nem tagadhatom.
What can I do for you? – Mit tehetek érted?
I’d appreciate if… – Értékelném, ha…
I’ll be back tomorrow. – Jövök holnap is.
Get well soon. – Gyógyulj meg hamar!

IMPORTANT WORDS

hospital – kórház
headache – fejfájás
stomach problems – hasi panaszok
annoying – nyugtalanító
GP (General Practitioner) – háziorvos
to see the doctor – orvoshoz menni
to examine – megvizsgálni
test – vizsgálat
blood test – vérvétel
X-ray – röntgen
ultrasonography – ultrahang
great care – nagyszerű ellátás
conscientious – lelkiismeretes
to crave for sg – sóvárogni valami után

Man: Hi Julia, how are you?
Woman: Hi Frank, I’m fine. But you don’t look too well.
Man: I can’t seem to shake off this cold.
Woman: Sorry to hear this. There is a bug going around.
Man: Jim and Kate are on sick leave with the flu, so I really can’t take time off.
Woman: Poor you. Are you sure it’s not the flu?
Man: I hope so.
Woman: High temperature? Joint pain? Headache?
Man: I had the jab two months ago.
Woman: Is it more of a head cold or a chest cold? I have a great home remedy for head colds.
Man: What’s that?
Woman: Garlic and horseradish. Eat as much garlic as you can and grate the horseradish root to make a sauce. It’s similar to the stuff you can buy in jars at the supermarket but it’s far more powerful.
Man: I had no idea horseradish was a root vegetable. Where do I buy it?
Woman: Try the farmer’s market. It’s guaranteed to clean your sinuses.
Man: It sounds like too much trouble. I’ll try garlic though, thanks. I like garlic bread…
Woman: You’ll need more than garlic bread for it to work. Get well soon!

IMPORTANT PHRASES

How are you? – Hogy vagy?
You don’t look too well. – Nem nézel ki túl jól.
I can’t seem to shake off this cold. – Nem tudok kilábalni ebből a náthából.
Sorry to hear this. – Sajnálom, hogy ezt hallom.
There is a bug going around. – Valami vírus kering most.
I can’t take time off. – Nem tudok szabadságot kivenni.
Are you sure it’s not the flu? – Biztos vagy benne, hogy nem influenza?
I have a great home remedy for … . – Van egy remek házi gyógymódom …-ra/-re.
It’s far more powerful. – Sokkal erősebb.
I had no idea. – Fogalmam sem volt róla.
It’s guaranteed to clean your sinuses. – Garantáltan kitisztítja az arcüregedet.
It sounds like too much trouble. – Úgy hangzik, elég macerás.
I’ll try garlic though. – Mindenesetre a fokhagymát kipróbálom.
Get well soon! – Gyógyulj meg gyorsan!

IMPORTANT WORDS

to shake off something – megszabadulni valamitől
bug – itt: vírus
to be on sick leave – betegszabadságon lenni
to take time off – szabadságot kivenni
high temperature –magas láz
joint pain – ízületi fájdalom
headache – fejfájás
jab – oltás
horseradish – torma
to grate – reszelni
root – gyökér
stuff – dolog
farmer’s market – termelői piac
garlic bread – fokhagymás kenyér

Operator: 911, what’ the address of you emergency?
Caller: I need an ambulance as soon as possible.
Operator: What’s your address?
Caller: 2056 Manor Road.
Operator: What’s the phone number you’re calling from?
Caller: 0765 9532561
Operator: What’s happened? What’s your emergency?
Caller: We have a gentleman here. He’s stopped breathing.
Operator: How old is he?
Caller: He is 52.
Operator: He is conscious and he is not breathing.
Caller: Yes, he is not breathing.
Operator: … and he is not conscious either.
Caller: No, he’s not conscious. I think he’s had a heart attack.
Operator: Alright. Is he on the floor? Where is he right now?
Caller: He is on the bed.
Operator: Okay, let’s get him down the floor. We are already on our way. Did anybody witness what happened?
Caller: We were having lunch and he passed out during the meal.
Operator: Alright, we are less than a mile away and will be there shorty. Stay calm.
Caller: Thank you.
Operator: Call us back is you need further help.

—————————–

What’s the address of your emergency? – Mi a vészhelyzet címe?/ Hol történt a vészhelyzet?
I need an ambulance as soon as possible. – Szükségem van egy mentőre, amilyen gyorsan csak lehetséges.
What’s your address? – Mi a címe?
What’s the phone number you’re calling from? – Milyen telefonszámról hív?
He’s stopped breathing. – Nem lélegzik.
He is conscious. – Eszméleténél van.
He is not conscious. – Nincs eszméleténél.
I think he’s had a heart attack. – Azt hiszem szívrohama volt.
Is he on the floor? – A padlón fekszik?
Where is he right now? – Hol van most pontosan?
Let’s get him down on the floor. – Tegyük le a földre.
We’re already on our way. – Már úton vagyunk.
Did anybody witness what happened? – Valaki tanúja volt, hogy mi történt?
He passed out. – Elájult.
We will be there shortly. – Hamarosan ott leszünk.
Stay calm. – Maradjon nyugodt.
Call us back if you need further help. – Hívjon minket vissza, ha további segítségre van szüksége.

—————————–

emergency – vészhelyzet
ambulance – mentő
as soon as possible – amit csak lehetséges
to breathe – lélegezni
conscious – eszméleténél van
unconscious – nincs eszméleténél
heart attack – szívroham
to witness – szemtanúja lenni valaminek
further – további

Woman: Yes. A pipe leaked in the bathroom, so the wallpaper was ruined in the hall. As you can see, the paper is peeling off the wall and in some areas the plaster has been damaged.
Painter: Okay, the wall is quite dry now. Did the plumber fix the leak in the bathroom?
Woman: Yes, that was 3 weeks ago, so it has dried out by now.
Painter: Okay, I will have to strip the wallpaper and then replaster the damaged area. That will take a day, then I can come back in two days to paint the walls.
Woman: Okay, that sounds good.
Painter: What colour would you like for the walls?
Woman: Something bright and cheerful, like aquamarine. The hallway is quite dark.
Painter:  Okay. I will start the plastering today and go to get the paint tomorrow.
Woman: How much will it cost?
Painter: No more than 220 pounds plus VAT.
Woman: That sounds reasonable. I will give you the spare key as I have to go out for a couple of hours. Feel free to make yourself a cup of tea!

—————————————————————————————————————————-

IMPORTANT PHRASES

Come through into the living room. – Fáradjon a nappaliba.
As you can see … . – Amint az láthatja … .
That will take a day.- Egy napig fog tartani.
I can come back in .. days. – Vissza tudok jönni … nap múlva.
That sounds good.  – Ez jól hangzik.
What colour would you like for the walls? – Milyen színt szeretne a falaknak?
How much will it cost? – Mennyibe fog kerülni?
No more than … . – Nem több(be), mint … .
That sound reasonable.  – Ez elfogathatónak/méltányosnak hangzik.
Feel free to … ! – Nyugodtan (csináljon valamit)!

]]> https://www.5percangol.hu/hasznos-parbeszedek/travelling_by_bus_-_utazas_busszal/ Sat, 04 Oct 2025 22:04:51 +0000 https://cmsteszt.5percangol.hu/travelling_by_bus_-_utazas_busszal/ PUBLIC TRANSPORT/DOES THIS BUS GO TO …?
Ez a busz megy …?

Woman: Does this bus go to Rubery Great Park?
Bus driver: Yes, it does. Step up.
Woman: What´s the fare?
Bus driver: £1.20. Deposit the fare in the slot, please.
Woman: Can you change a ten pound note?
Bus driver: Of course, I have plenty of change.
Woman: Thanks! Can I leave my bag in the luggage rack?
Bus driver: Yes, of course but be sure to keep an eye on it, there are thieves about.
Woman: Could you tell me when to get off?
Bus driver: Okay. I´ll call it out for you, ma´am. Move to the rear, please.
Woman: Excuse me. How many more stops is it to the park?
Bus driver: It’s the fifth stop from here, but I will give you a shout.
Woman: Thank you for your help.

IMPORTANT PHRASES

Does this bus go to …? – Ez a busz megy …-ba/-be?
Step up! – Szálljon fel!
What’s the fare? – Mennyibe kerül a jegy?
Deposit the fare in the slot! – Helyezze a viteldíjat a nyílásba!
Can you change a … note? – Fel tud váltani egy …-os/-ös bankjegyet?
Of course. – Természetesen.
Keep an eye on …! – Tartsa a szemét a …-on/-en/-ön!
There are thieves about. – Tolvajok vannak a környéken.
Could you tell me when to get off? – Meg tudná mondani mikor szálljak le?
I’ll call it out for you. – Szólítani fogom.
Move to the rear. – Fáradjon hátra!
How many more stops to … ? – Hány megálló van még a …-hoz/-hez/-höz?

IMPORTANT WORDS

to step up– fellép, felszáll
fare – viteldíj
to deposit – letétbe helyez. letesz pénzt
fare – viteldíj
slot – nyílás
note – bankjegy
change – aprópénz
luggage rack – csomagtartó (állvány)
to keep an eye on – szemmel tartani valamit/valakit
thief/thieves –tolvaj
to get on – felszáll (járműre)
to get off – leszáll (járműről)
to call out for – kihív valakit
stop – megálló

Listen to the conversation and answer the questions in English.

1. What change takes place in David’s life?
2. How does his father feel about it and what does his mother think?
3. What change do they say is a whole new ballgame?
4. What does her mother hope for Laura?
5. What would her father like to provide for her?
6. What skills should she develop?
7. What would her parents like to check regularly?
8. What can they do to help their elder daughter?
9. What are they planning for the whole family?
10. How does the father praise his wife?

Középfok (B2) hanganyag szövege:

A new school year

Father: Can you believe it’s already time for another school year to begin?
Mother: No, it’s unbelievable. It feels like summer just flew by. And the kids are growing up so fast.
F: Tell me about it. David is starting kindergarten this year. I’m excited for him, but also a bit nervous.
M: I remember feeling the same way when Laura and Kelly started kindergarten. It’s a big step for him, and for us too.
F: Absolutely. And speaking of the older ones, Laura is entering secondary school this year. That’s a whole new ballgame compared to primary.
M: Yes, sure. I can’t believe it’s secondary school already. Time really does fly. I’m hoping she will get used to her new environment soon. And I’m a bit worried about the increased amount of schoolwork she has to face.
F: She’ll do fine, I’m sure. But I think we should make sure she has a study space at home. Secondary school surely comes with more homework and projects.
M: Good idea. We could set up a quiet corner with all the necessary school supplies. And maybe we should encourage her to use a planner to stay organized.
F: Definitely. I don’t expect her to be very happy about it first but developing those organizational skills now will benefit her in the long run. I also think we should keep an eye on her social interactions. Secondary school can be socially challenging.
M: True. Maybe we can have regular check-ins to see how she’s feeling about her friends and classmates. Bullying and peer pressure can become stronger in secondary school.
F: On a positive note, I heard the school offers more extracurricular activities in secondary school. It might be a great opportunity for her to explore new interests.
M: That’s a silver lining, for sure. And hey, don’t forget about Kelly. She will be in for a whole different level of academics and responsibilities at university.
F: I’m both proud and anxious for her. She should make sure she has a good balance between her studies and any extracurricular commitments. But I don’t think we can do much about it except to gently give her some advice and hope that she’ll accept it.
M: Yes, she thinks she’s an adult now although she’s only 18. And let’s not forget about their well-being. School can be stressful. We should find ways to encourage open communication about their feelings.
F: You’re right. Maybe we can plan some family excursions and activities to help them relax and bond with us. It’s important they know we’re here to support them.
M: That sounds like a wonderful idea. All in all, a new school year means so many new challenges. I just hope we can guide them through these transitions successfully.
F: Well, you’ve done a really good job of parenting so far, and let’s just hope things will work out fine this year again!

key: 

1. He’s starting kindergarten.
2. He’s excited but a bit nervous. She thinks it’s a big step for him and them, too.
3. Their daughter, Laura starting secondary school.
4. She will get used to her new environment soon.
5. A study space at home.
6. Planning / organisational skills.
7. How she’s feeling about her friends and classmates.
8. Give her advice.
9. Excursions and activities
10. She has done a great job of parenting.

Attendant: Repjegy.hu, how may I help you?
Woman:Hello, this is Mrs. Chapman speaking. May I have a question? I hope you can help me.
Attendant:Yes, of course, just go ahead.
Woman:I would like to fly to Greece and would like to take my dog along. Is it possible?
Attendant:Yes, it is. But whether you can take it on board depends on the size of the animal.
Woman:How can the dog travel on the plane? What should I take care of?
Attendant:The animal must travel in a special cage.
Woman:What does it depend on where it travels? How big a dog may I take on board?
Attendant:It depends on the weight of the animal. If its weight plus its carrying case is not over 8 kg and the cage is small enough to fit under the seat the dog can travel on board. If the weight is more than 8 kg the animal must travel in the luggage hold of the plane.
Woman:Does the dog need a passport?
Attendant:Yes, it has to have an animal passport with all the necessary information about inoculation in it and the animal should be microchipped.
Woman:How much does transport cost for the animal?
Attendant:The price varies depending on which company you’re flying with.
Woman:Thank you very much for your help.
Attendant:If you have any other questions, don’t hesitate to contact repjegy.hu again. Bye.
Woman:Bye.

IMPORTANT PHRASES

How may I help you?– Miben segíthetek?
May I have a question?– Kérdezhetek valamit?
Just go ahead.– Mondja csak!
What should I take care of?– Mire figyeljek oda? Mit kell tennem?
How big a dog may I take on board?– Mekkora kutyát vihetek fel a fedélzetre?
Does the dog need a passport?– Kell útlevél a kutyának?
How much does transport cost?– Mennyibe kerül a szállítás?
Thank you very much for your help.– Nagyon köszönöm a segítségét.
If you have any other questions…– Ha van még más kérdése,…
Don’t hesitate to contact …– Hívja bátran a … –t!

IMPORTANT WORDS

to take along– magával vinni
on board– fedélzetre, fedélzeten
to depend on– függeni valamitől
cage– ketrec
weight– súly
carrying case– hordozó
to fit– beférni
luggage hold– csomagtér
inoculation– oltás
price– ár
to vary– különbözőnek lenni

USEFUL PHRASES

I’m calling from … . – A …-ból/-ből telefonálok.
There is something wrong with … – Valami gond van a/az …-val/-vel.
It won’t flush. – Nem folyik le (WC).
I’ll have someone check it right away. – Azonnal megnézetem valakivel.
Could I have your name, please? – Megkaphatnám a nevét?
I apologise for … – Bocsánatot kérek a/az … miatt.
The … seems to be out of order. – Úgy tűnik a/az … nem működik.
It has a strange noise. – Furcsa hangja van.
It feels hot in the room. – Meleg van a szobában.
I’ll send someone up right away. – Azonnal felküldök valakit.
If the problem is not solved … . – Ha a probléma nem oldódik meg … .
I’ll transfer you to another room. – Áthelyezem egy másik szobába.
Will the … compensate for the inconvenience? – A … kompenzálni fogja a kellemetlenséget?
Certainly.  – Természetesen.
You’ll get a …% discount on your invoice. – …% kedvezményt fog kapni a számlából.
I’m sorry for the inconvenience. – Elnézését kérek a kellemetlenségért.

USEFUL WORDS

reception – recepció
to call – hív, telefonál
to flush – öblít, lefolyik
to check something – ellenőrzini valamit
right away – azonnal
to apologise (for) – bocsánatot kérni valami miatt
inconvenience – kellemetlenség
to seem – tűnik
out of order – nem működik
to send somebody up – felküldeni valakit
to solve a problem – megoldani a problémát
to transfer – áthelyezni, áttenni
to compensate for … – kompenzálni valami miatt
discount – kedvezmény, engedmény
invoice – számla
to be sorry for – elnézést kérni valami miatt