5perc angol – Ingyenes Angol online nyelvtanulás minden nap https://www.5percangol.hu Tanulj együtt velünk Sun, 28 Sep 2025 21:37:46 +0000 hu hourly 1 https://wordpress.org/?v=6.7.4 https://www.5percangol.hu/wp-content/uploads/2021/02/android-icon-192x192-1-32x32.png 5perc angol – Ingyenes Angol online nyelvtanulás minden nap https://www.5percangol.hu 32 32 Full English Breakfast – hagyományos angol reggeli (recept) https://www.5percangol.hu/egyeb_video/traditional_full_english_breakfast_recipe/?utm_source=rss&utm_medium=rss&utm_campaign=traditional_full_english_breakfast_recipe Sun, 28 Sep 2025 12:00:46 +0000 https://cmsteszt.5percangol.hu/traditional_full_english_breakfast_recipe/ Az angol reggeli a brit konyha egyik leghagyományosabb fogása, amelyet te is elkészíthetsz otthon!
angol reggeli

Step 1: You will need    

    * 2 sausages
    * 100 g mushrooms
    * 2 Rashers bacon
    * 2 eggs
    * 150 g baked beans
    * vegetable oil
    * ketchup or brown sauce
    * 1 knife
    * 1 chopping board
    * 1 wooden stirring spoon
    * 1 spatula
    * 1 small saucepan
    * 2 frying pans

    * Serves:
    * 1
    * Preparation Time:
    * 5 minutes
    * Cooking Time:
    * 15 minutes

Step 2: Sausages
We start with our sausages. Quality is crucial here – go for ones with a high percentage of pork and natural ingredients. Place them in a frying pan with preheated vegetable oil. They’ll take the longest to cook of all our ingredients, around 12 minutes, with regular turning required. They make a lovely, reassuring sizzle as they fry.

Step 3: Mushrooms
Wash and slice the mushrooms. Add them to some preheated vegetable oil in a separate frying pan, then stir and toss them on a gentle heat for about 5 minutes. After that, consign them to a warm plate until the rest of the fry-up is finished, which won’t be long now. Because things are really starting to hot up.

Step 4: Bacon
Bacon next; when the sausages have been frying for 8 minutes, add the rashers to the same pan and turn them every minute or two.

Step 5: Baked beans
As soon as your bacon’s under way, the baked beans go on the stove. They require a gentle heat and plenty of stirring. Now it’s a total juggling act!

Step 6: Eggs
While you keep an eye on all that sizzling and bubbling, replenish the other frying pan with oil and put it on a medium heat in readiness for the eggs. Keep turning the bacon and stirring the beans; then crack one egg… and two, into the empty frying pan. Transfer it to the hottest plate on the stove if necessary – keep stirring those beans! And we’re nearly done. The final touch is to get your spatula and splash hot oil over the eggs until the yolks go opaque. This is a sure sign that they’re cooked properly. And when they’re done, the whole meal is done.

Step 7: Serve
Add it all to the plate with the mushrooms on and get ready for the Full English experience. Try a little tomato ketchup or brown sauce for the finishing touch to the perfect fried breakfast.

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Fóbiák és félelmeink – Phobias and fears https://www.5percangol.hu/kozepfok_szobeli/phobias_and_fears/?utm_source=rss&utm_medium=rss&utm_campaign=phobias_and_fears Mon, 14 Jul 2025 18:53:45 +0000 https://cmsteszt.5percangol.hu/phobias_and_fears/ PHOBIAS AND FEARS

Almost everyone has an irrational fear of something. Some get nervous at the thought of spiders and other insects. Others shriek at the sight of a mouse. Still others get woozy when they look down from tall buildings. For most people, these fears are minor. But for some, these fears are so severe that they cause tremendous anxiety and interfere with normal day-to-day life.

When fears are irrational and disabling, they are called phobias. A phobia is an intense fear of something that, in reality, poses little or no actual danger.

Common phobias and fears include closed-in places, heights, highway driving, flying insects, snakes, and needles. However, we can develop phobias of virtually anything. Let’s see the example of Dean, who is terrified of flying.

fóbia

Reporter: So Dean, let’s talk about you fear. What are you afraid of?
Dean: I’m afraid of flying. I’m terrified if I have to get on a plane, I’m scared to death even if I see a plane.
Reporter: How does this phobia affect your life?
Dean: Unfortunately, my job involves a lot of travelling. For weeks before every trip, I have a knot in my stomach and a feeling of anxiety that won’t go away. On the day of the flight, I wake up feeling like I’m going to throw up. Once I’m on the plane, my heart pounds, I feel lightheaded, and I start to hyperventilate. Every time it gets worse and worse.
Reporter: Your fear of flying has gotten so bad that you finally told your boss you can only travel to places within driving distance, didn’t you?
Dean: Yes, that’s true. My boss was not happy about this, so I’m not sure what will happen at work. I’m afraid I’ll lose my job.

Some phobias, such as fear of flying or driving, are so common that there are therapists who specialize in their treatment. The number of treatments you will need depends on the severity of your phobia, but exposure-based therapy is typically brief. Phobias that are limited can often be treated in as little as two to four sessions. Sometimes a single, long session is all that is needed.

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HASZNOS PÁRBESZÉD: A pékségben https://www.5percangol.hu/hasznos-parbeszedek/useful_dialogues_-_at_the_bakers/?utm_source=rss&utm_medium=rss&utm_campaign=useful_dialogues_-_at_the_bakers Fri, 04 Apr 2025 03:00:23 +0000 https://cmsteszt.5percangol.hu/useful_dialogues_-_at_the_bakers/ https://www.5percangol.hu/wp-content/uploads/2013/11/at-the-bakers.mp3

 

Woman: Good morning.
Baker: Good morning, madam. What can I get you?
Woman: I would like a sliced loaf.
Baker: White, brown, rye or wholemeal?
Woman: White, please.
Baker: How much?
Woman: Half a kilo.
Baker: Anything else, madam?
Woman: Yes, I need some cheese topped rolls.
Baker: How many of them?
Woman: Four. Do you sell buns?
Baker: Yes, what kind of buns would you like?
Woman: I’d like four raisin buns and give me two croissant as well, please.
Baker: Here you go, madam. Do you need something else?
Woman: No, thank you. How much is it?
Baker:  £ 4.10

IMPORTANT PHRASES

What can I get you?Mit hozhatok Önnek?
I would like a package of … .Szeretnék egy csomag …-t.
How much?Mennyi/Mennyit?
Anything else?Még valami/valamit?
I need some … .Szükségem van egy kis/egy néhány …-ra-/-re.
Do you sell … .?Árul/árulnak …-t?
What kind of … would you like?Milyen (fajta) …-t szeretne?
Give me … .Adjon nekem …-t.
Here you go.Tessék, itt van.
Do you need something else?Szüksége van még valamire?
How much do I pay?Mennyit fizetek?

IMPORTANT WORDS

package csomag
sliced breadszeletelt kenyér
white/brown/rye/wholemeal breadfehér/barna/rozs/teljes kiőrlésű kenyér
cheese toppedsajtos/sajntos tetejű
rollzsemle
bun zsemle, buci
raisinmazsola

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AJÁNDÉK Karácsonyi Receptfüzet angol nyelven https://www.5percangol.hu/receptek/ajandek_karacsonyi_receptfuzet/?utm_source=rss&utm_medium=rss&utm_campaign=ajandek_karacsonyi_receptfuzet Mon, 23 Dec 2024 09:56:12 +0000 https://cmsteszt.5percangol.hu/ajandek_karacsonyi_receptfuzet/

A füzetben megtalálod, hogyan készül a:

– Traditional Christmas Pudding (hagyományos brit karácsonyi édesség)

– Mince Pie (aszalt gyümölcsös hagyományos angol karácsonyi pite)

– Chocolate Red Berry Marshmallow Cupcakes (csokis-erdei gyümölcsös  pillecukros muffin)

– Peppermint Bark (házi készítésű mentolos-fehércsoki) szeletek

– Almond Biscotti (mandulás olasz keksz – csodafinom)

– Gingerbread Man Cookies (mézeskalács emberke süti)

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Hasznos párbeszédek – Bankszámlanyitás angolul https://www.5percangol.hu/hasznos-parbeszedek/hasznos_parbeszedek_-_bankszamlanyitas/?utm_source=rss&utm_medium=rss&utm_campaign=hasznos_parbeszedek_-_bankszamlanyitas Fri, 21 Apr 2023 03:51:26 +0000 https://cmsteszt.5percangol.hu/hasznos_parbeszedek_-_bankszamlanyitas/ Bankszámlanyitás angolul – ez a párbeszéd hasznos lehet, ha külföldön szeretnél számlát nyitni vagy ha bankban dolgozol.


Clerk:
Good morning! Can I help you?
Man: Yes, I’d like to open an account.
Clerk: Certainly. What kind of account would you like?
Man: Just a basic account.
Clerk: Do you have any form of ID with you?
Man: Will a driving licence do?
Clerk: Yes. I’ll have to make a copy of it. In the meantime, could you please fill in this form?
Man:Sure. Can you give me a pen, please?
Clerk:Here it is.
Man: Thank you.
Clerk: Here is your driving licence back. Have you filled the form?
Man:Yes, it all done.
Clerk: All right, sir. If you could sign it here … and here. Thank you. And could I have a specimen of your signature here, please.
Man: Yes, here you are.
Clerk: Thank you. Let’s go over to the counter and you can deposit the money.
Man: Great. Thank you for your help.

IMPORTANT PHRASES

Can I help you?Segíthetek?
I’d like to open an account.  – Szeretnék egy számlát nyitni.
What kind of account would you like?Milyen típusú számlát szeretne?
Do you have any form of ID with you? – Van önnél személyi azonosító okirat?
Will a/an … do?A … jó lesz?
I’ll have to make a copy of it.Kell készítenek egy másolatot róla.
Could you please fill in this form?Ki tudná kérem tölteni ezt az űrlapot?
Have you filled the form?Kitöltötte az űrlapot?
If you could sign it here.Alá tudná itt írni kérem?
Could I have a specimen of your signature?Kaphatnék egy aláírás mintát öntől?
You can deposit the money.Befizetheti a pénzt.

IMPORTANT WORDS

to open an account (bank)számlát nyitni
bank accountbankszámla
IDszemélyi igazolvány
driving licencevezetői engedély, jogosítvány
to make a copymásolatot készíteni
in the meantimeeközben, ez idő alatt
to fill in a formkitölteni egy űrlapot
to signaláírni
specimen – minta
signature – aláírás
counter – pult
to deposit moneybefizetni/letétbe tenni pénzt

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MEGJELENT AZ 5 PERC ANGOL MAGAZIN 2022. AUGUSZTUSI SZÁMA! https://www.5percangol.hu/2022-augusztusi-szam/magazin-2022-augusztusi-szama/?utm_source=rss&utm_medium=rss&utm_campaign=magazin-2022-augusztusi-szama Fri, 29 Jul 2022 11:00:40 +0000 https://www.5percangol.hu/?p=69498

A tartalomból: 

5          INTERESTING NEWS OF THE WORLD
Érdekes hírek a nagyvilágból audióval

9          THIS MONTH
The Unbelievably Realistic World of Madame Tussauds – A híres viaszmúzeum története

12        TRAVEL
Top Film Locations in the World – A legérdekesebb filmforgatási helyszínekre látogathatsz

16         HUNGARY
The Best Festivals in Hungary – Fesztiválok Magyarországon

18        FOOD AND RECIPES
Desiccated Coconut Recipes – Kókuszos finomságok

21        CELEB BITS
Hírek és pletykák a sztárok világából

28        HEALTH AND FITNESS
The Sun and Our Skin – Napozzunk okosan!

30        PEOPLE
 The Fresh Milk that We Are Missing Every Day – Friss tej egyenesen a tehenektől

34        TOP 10
Top 10 Most Amazing Natural Phenomena of the World – Csodálatos természeti jelenségek a világban

38        SPORT
Orienteering – Minden a tájékozódási sportokról

42        PROFILE         
“I Always Look for a Challenge and Something That’s Different” – Tom Cruise élete és munkássága

46         MUSIC
Kate Bush and Running Up That Hill – Kate Bush és a Stranger Things sikerdalának története

50        SCIENCE AND TECHNOLOGY
Systems of Measurement – Hogyan és mivel mérünk?

56        LECKÉK KÖZÉPHALADÓKNAK
Középhaladó nyelvleckesorozat – Level 3 Unit 4

64        ANGOL GYEREKEKNEK
Let’s Talk about Our Pets – Kedvenc állatokról gyerekeknek

66        SZÓKINCSFEJLESZTÉS
All about War and Peace – Háborúval és békével kapcsolatos szókincs

70        KÉPLEÍRÁS
Fireworks – Tűzijáték pro és kontra

72        IDIOMS
Tropical Fruit Idioms  – Déligyümölcsös idiómák

80        SZÓBELI VIZSGÁK
Running Races – Beszéljünk a futóversenyekről!

83        INTERJÚ
“Languages are fun, so why not enjoy them?” – Interjú Molnár Claudiával

88        USEFUL INFORMATION
Nyelvtanulás és utazás – Nagy Szilvia és a Challenge Hungary Utazási Iroda

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The One With the Male Nanny https://www.5percangol.hu/film/the_one_with_the_male_nanny/?utm_source=rss&utm_medium=rss&utm_campaign=the_one_with_the_male_nanny Wed, 07 Apr 2021 15:00:11 +0000 https://cmsteszt.5percangol.hu/the_one_with_the_male_nanny/ Nézd meg ezt a vicces jelenetet a Jóbarátok (FRIENDS) sorozatból, amelyben Rachel és Ross egy férfi bébiszittert állásinterjúztat éppen : )

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Ross and Rachel’s apartment. They’re interviewing Sandy.

Sandy: I really do understand how hard it’s gotta be to leave your child with another person. I mean, it’s leaving behind a piece of your heart…
Rachel: Sandy, that’s exactly what it is…
Ross: Are you gay?
Rachel: Ross!
Sandy: It’s okay. I get that a lot doing what I do. But I am straight. I’m engaged actually.
Rachel: Oh!
Sandy: Her name is Deliah.
Rachel: Oh, that’s pretty.
Ross: So you’re just like a… guy who’s a nanny?
Sandy: I realize how it’s… a bit unorthodox for some people, but I really believe, the most satisfying thing you can do with your life, is take care of a child.
Ross: Okay.
Sandy: Like in my last job, I met Daniel when he was three weeks old. And I got to watch him grow into this awesome person… When I left, I said: I’ll see you soon… And he said to me: Skdandy… That was his name for me… I’ll see you every day… right in…
Ross: Yeah, kids say all kinds of crap.
Rachel: Oh God, she must need her diaper changed.
Sandy: Oh, oh, I can do it for her, if you want…
Rachel: Oh, that would be great! I love him, I love him, I love him…
Ross: Oh, come on, Rach, he’s a guy!
Rachel: So wh..? He’s smart, he’s qualified. Give me one good reason we shouldn’t try him out.
Ross: Because, it’s weird!
Rachel: Why?
Ross: What kind of job is that for a man? A nanny? It’s like if a woman wanted to be…
Rachel: Yes?
Ross: King?
Sandy: I er… I hope you don’t mind. I used some of my home-made lotion on Emma. It’s a mixture of calendula and honey cream. It’ll dry that rash right up. Plus… It keeps the hands young…
Rachel: Please? Yes! Sandy you’re hired.
Sandy: That’s great! I’m sorry. It’s just… such an emotional thing when you’re welcomed into a new family…
Rachel: Oooh… come here.
Ross: You gotta be at least bi

to leave behind[tu liːv bɪˈhaɪnd] – maga mögött hagy
exactly[ɪɡˈzæktli] – pontosan
gay [ɡeɪ] – meleg, homoszexuális
straight [streɪt] – heteroszexuális
engaged [ɪnˈɡeɪdʒd] – el van jegyezve
actually [ˈæktʃuəli] – valójában
nanny [ˈnæni] – bébiszitter
unorthodox [ˌʌnˈɔːθədɒks] – liberális szellemű
satisfying [ˈsætɪsfaɪɪŋ] – kielégítő
to take care of somebody [tu teɪk keər əv ˈsʌmbədi] – gondoskodni valakiről
to grow into [tu ɡrəʊ ˈɪntə] – valamivé nő/felnő
awesome [ˈɔːsəm] – csodálatos, lenyűgöző
crap [kræp] – badarság, hülyeség
to change a diaper [tu tʃeɪndʒ ə ˈdaɪəpə] – pelenkát cserélni
smart [smɑːt] – ügyes, derék
qualified [ˈkwɒlɪfaɪd] – szakképzett
to give somebody a reason [tu ɡɪv ˈsʌmbədi ə ˈriːzən] – okot ad valakinek valamire
weird [wɪəd] – furcsa
home-made [ˈhəʊm meɪd] – házi készítésű
calendula [-] – körömvirág
rash [ræʃ] – kiütés
emotional [ɪˈməʊʃn̩əl] – érzelgős, érzelmes
bi [bi] – biszexuális

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A New York-i Szabadság-szobor története – hanganyaggal https://www.5percangol.hu/alapfok-hallas-utani-ertes/the_history_of_the_statue_of_liberty1/?utm_source=rss&utm_medium=rss&utm_campaign=the_history_of_the_statue_of_liberty1 Thu, 05 Mar 2020 17:45:02 +0000 https://cmsteszt.5percangol.hu/the_history_of_the_statue_of_liberty1/ The Statue of Liberty commemorates the signing of the United States Declaration of Independence. It was given to the United States by the people of France, to represent the friendship between the two countries established during the American Revolution. It represents the political freedom for new immigrants to America, and is known around the world. The building project of the statue was sponsored by ordinary citizens of both countries, and it took a very long time to raise enough money to finish construction.The construction of the statue began in Paris in 1875 and was not completed until 1884. Crews worked round the clock, seven days a week, for nine years to finish the Statue of Liberty. Various parts of the statue were on display throughout Paris as they were completed. When it was complete in 1885, the statue was broken down into 350 pieces – which were packed in 214 crates – and then shipped to New York City. It took 4 months just to put the Statue of Liberty back together again!

The Statue of Liberty, officially named Liberty Enlightening the World, is a monument symbolizing the United States, and is one of the most recognizable symbols in the world. It welcomes visitors, immigrants and returning Americans travelling by ship. For many years, it was one of the first glances of the United States for millions of immigrants and visitors after returning from ocean voyages.

sculptor by the name of Frédéric Auguste Bartholdi designed the statue, and Gustave Eiffel (the man who designed the Eiffel Tower) was responsible for the iron framework underneath the copper plating. It is placed near the entrance to New York City harbor, on a small island known as Liberty Island.

The statue is of a woman with a book in one hand and a torch held high in her other hand. It stands on the top of a giant pedestal. The entire structure is 305 feet (93 m) tall from the ground to the tip of the torch. The statue is the central part of the Statue of Liberty National Monument, administered by the National Park Service. The National Monument also includes Ellis Island.

The Statue of Liberty was officially dedicated and unveiled on October 28, 1886. A million people attended the parade and other festivities that were held that day to celebrate the event.

In October 1924, the Statue of Liberty became a national monument, and in 1982 it was restored at a cost of $ 87 million. Two years later, in 1984, the monument was named a World Heritage Site by the United Nations.

GLOSSARY

liberty [ˈlɪbɪti] – szabadság
monument [ˈmɒnjʊmənt] – emlékmű
to symbolize [tə ˈsɪmbəlaɪz] – szimbolizál
recognizable [ˈrekəɡnaɪzəbəl] – felismerhető
glance [ɡlɑːns] – pillantás
voyage [ˈvɔɪɪdʒ] – hajóút
sculptor [ˈskʌlptə] – szobrász
to design [tə dɪˈzaɪn] – tervez
responsible for [rɪˈspɒnsəbəl fɔː] – felelős valamiért
iron framework [ˈaɪən ˈfreɪmwɜːk] – vas szerkezet
underneath [ˌʌndəˈniːθ] – alatt
copper plating [ˈkɒpə ˈpleɪtɪŋ] – réz bevonat
to be placed [tə bi ˈpleɪst] – el van helyezve
torch [tɔːtʃ] – fáklya
held high [held haɪ] – magasra tartott
pedestal [ˈpedɪstəl] – talapzat
structure [ˈstrʌktʃə] – szerkezet
tip [tɪp] – valaminek a csúcsa
to be administered [tə bi ədˈmɪnɪstəd] – igazgat, intéz
to include [tə ɪnˈkluːd] – magába foglal
to commemorate [tə kəˈmeməreɪt] – megemlékezik
signing of … [ˈsaɪnɪŋ ɒv… ] – valaminek az aláírása
Declaration of Independence [ˌdekləˈreɪʃən əv ˌɪndɪˈpendəns] – Függetlenségi Nyilatkozat
to represent [təˌriːprɪˈzent] – képvisel
to be established [tə bi ɪˈstæblɪʃt] – létre van hozva
revolution [ˌrevəˈluːʃən] – forradalom
freedom [ˈfriːdəm] – szabadság
to be sponsored by [tə bi ˈspɒnsəd baɪ] – fizetve, szponzorálva , támogatva lenni
ordinary [ˈɔːdɪnri] – átlagos
citizen [ˈsɪtɪzən] – állmpolgár
to raise money     [tə reɪz ˈmʌni] – pénzt gyűjteni
construction [kənˈstrʌkʃən] – építés, építkezés
to be completed [tə bi kəmˈpliːtɪd] – befejezve lenni
crew [kruː] – brigád
round the clock [raʊnd ðə ˈklɒk] – napi 24 órában
various [ˈveərɪəs] – különböző
to be on display [tə bi ɒn dɪˈspleɪ] – kiállítva lenni
to be broken down into … [tə bi ˈbrəʊkən daʊn ˈɪntə… ] – … részre törve lenni
crate [kreɪt] – láda
to ship [tə ʃɪp] – szállít
to put back together [tə ˈpʊt bæk təˈɡeðə] – újra összeállítani
officially [əˈfɪʃəli] – hivatalosan
to be dedicated [tə bi ˈdedɪkeɪtɪd] – felszentelve lenni
to be unveiled [tə bi ˌʌnˈveɪld] – leleplezve lenni
to attend [tu əˈtend] – részt vesz valamin
festivity [feˈstɪvɪti] – ünnepség
to celebrate [tə ˈselɪbreɪt] – ünnepel
event [ɪˈvent] – esemény
to be restored [tə bi rɪˈstɔːd] – felújít, helyreállít
World Heritage [wɜːld ˈherɪtɪdʒ] – Világörökség
United Nations [juːˈnaɪtɪd ˈneɪʃənz] – ENSZ

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Festive Chat – Hasznos párbeszédek fesztiválozóknak – Brit https://www.5percangol.hu/2011_augusztusi_szamhoz_tartozo_hanganyagok_es_feladatok_tanuloknak/festive_chat_-_hasznos_parbeszedek_fesztivalozoknak/?utm_source=rss&utm_medium=rss&utm_campaign=festive_chat_-_hasznos_parbeszedek_fesztivalozoknak Mon, 13 Aug 2018 15:08:32 +0000 https://cmsteszt.5percangol.hu/festive_chat_-_hasznos_parbeszedek_fesztivalozoknak/ Hearing Issues

 

Rob:That band was ridiculous!

Chris:What? No I don’t want to do any calculus!

Rob:What?

Chris:What?

Rob:I said that band was dope!

Chris:Why do I need soap?

 

Trouble at the Show

 

Robin:Do you know if there is a paramedic here?

Brian:I think so. Why?

Robin:When I was dancing I stepped on some broken glass.

Brian:Why weren’t you wearing your shoes?

Robin:It was more comfortable.

Brian:Why did you keep dancing?

Robin:The music was still playing.

 

Borrowing Supplies

 

John:Hey man.

Jacob:What’s up?

John:Can I have a cigarette?

Jacob:I only have a few left.

John:I’ll buy you a gyro if you give me two cigarettes.

Jacob:Alright.

 

Finding your way

 

Mike:Excuse me.  Where is the main stage?

Melissa:It’s to the left of the beer stand.

Mike:I don’t see the beer stand.

Melissa:It’s right over there.

Mike:Alright.  I see it.  Thank you.

Melissa:Don’t mention it.

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Ruházkodás – KÉPES-HANGOS SZÓTÁR https://www.5percangol.hu/szokincsfejleszto_tananyagok/ruhazkodas_-_kepes-hangos_szotar/?utm_source=rss&utm_medium=rss&utm_campaign=ruhazkodas_-_kepes-hangos_szotar Sun, 25 Jun 2017 20:29:29 +0000 https://cmsteszt.5percangol.hu/ruhazkodas_-_kepes-hangos_szotar/ Ezzel a "nyomkodós" szótárral egyszerűen megtanulhatod a ruhák, cipők és kiegészítők neveit, mivel tanulásod képek és hangok is segítik!

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100 legfontosabb szó: CLOTHING-RUHÁZKODÁS (kártyák+hanganyag) https://www.5percangol.hu/szotanulo-kartyak/100_legfontosabb_szo_clothing-ruhazkodas_-_audioval/?utm_source=rss&utm_medium=rss&utm_campaign=100_legfontosabb_szo_clothing-ruhazkodas_-_audioval Sun, 25 Jun 2017 20:21:20 +0000 https://cmsteszt.5percangol.hu/100_legfontosabb_szo_clothing-ruhazkodas_-_audioval/ Working in a pub – Complaints https://www.5percangol.hu/2012_marciusi_szamhoz_tartozo_hanganyagok_es_feladatok_tanuloknak/working_in_a_pub_-_complaints/?utm_source=rss&utm_medium=rss&utm_campaign=working_in_a_pub_-_complaints Fri, 18 Nov 2016 07:23:46 +0000 https://cmsteszt.5percangol.hu/working_in_a_pub_-_complaints/ Hallgassunk meg három mini párbeszédet, amelyből megtanulhatod, hogyan kell egy pub-ban panaszt tenni. 

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Complaints

Man: Sorry, I just bought this glass of wine and it seems a bit off, it may have been corked. Can I have another one?
Barman: Okay Sir, no problem. I will bring it to your table straight away.
Man: Fine, just don’t take too long as I am in a hurry.
Barman: I will do it straight away, Sir.

Bill Complaint

Man: I have a complaint about my bill. I had two small beers but you charged me for one small and a large beer.
Barman: Sorry, it is very busy here at the moment. I think one of the staff may have pressed the wrong button by accident. I am sorry for the mistake. I will refund you the difference which is 1 pound, and here is a voucher for a free drink the next time you come.
Man: Oh, I was not expecting that, that’s very kind of you. Thanks.
Barman: No problem, it is always important to us that our customers are always happy, and we see complaints as an opportunity to improve our service.

Most complaints are genuine and a good business will see them as an opportunity to improve their service and performance. Business is always about finding solutions and not creating problems.

Traditional pub snacks

Man: Hi I would like a packet of crisps, please.
Barman: What kind would you like?
Man: Do you have salt and vinegar flavoured crisps.
Barman: Yes of course and anything else.
Man: Can I have some peanuts.
Barman: Salted or unsalted?
Man: Unsalted please, I am trying to cut down on my salt intake.

a bit off – kissé romlott
corked – dugóízű
straight away – azonnal
staff – személyzet
to press the button – megnyomni a gombot
to refund – visszaadni pénzt
voucher – vócser
genuine – eredeti, őszinte
performance – teljesítmény
to cut down on – lecsökkenteni valamit
salt intake – só bevitel

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