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Thomson Airways to launch child-free zones, family booths and pods for couples

If Thomson Airways get their way, the days of flying to the crying of an  infant could soon be over.

The world’s largest charter airline announced it is to launch family booths, pods for couples and child-free zones in an effort to rebrand itself as the ‘holiday airline’. The airline, which takes five million Brits abroad each year, have said the new ‘innovative’ measures will make the journey part of the holiday experience.

Children can be sent off to the on-board kids’ club, where a trained member of staff will entertain them with arts and craft activities and quizzes that relate to their destination.

And David Burling, boss of parent firm TUI UK & Ireland, said he wants the company to ‘define and lead’ a new category of flying. ‘Our overall goal is to make travel experiences special and, as the flight marks the start and end of the holiday, we see it as an integral part of the whole holiday experience,’ he said.

Thomson Airways’ customer service chief Carl Gissing added: ‘We’ve also asked our customers what they want from a holiday airline to ensure we’re really adding value to their overall experience. Their insight and feedback has helped us develop many of the innovative new concepts.’

Most of the changes are likely to be introduced as the airline’s new 47-strong fleet of Boeing 737 MAX jets is delivered from 2018, though family and child-free zones could come as soon as next summer.

source: www.metro.co.uk

Fill in the gaps with the right words. There is one extra word.

1. Our company got really good ……………….. from the first customers.

2. Hawaii is an exotic ……………….. popular with Americans.

3. The storm ……………….. in an hour and our flight took off.

4. I called the ……………….. because I was sent a much larger bill than I expected.

5. What type of ……………….. entertainment do you offer?

answers: 1-feedback 2-destination 3-was over 4-customer service 5-on-board